On the website Orbi’s login, do you get the message “Orbi Satellite Flashing White”? This means that the satellite is in a process of connecting with the router. Fix this by making sure that the satellite is not too far from the Orbi router. Turn off and then back on both the router and the satellite. If the problem persists, check the connection status through the Orbi application or try re-connecting the satellite to the router after the resetting it.
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