The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the Office of Community Service


We currently see synthetics and real user monitoring as very complementary capabilities for easier root-cause analysis and better proactive incident management. Moreover, you can prioritize working employees that have the lowest experience score. In addition to providing crowd-sourced benchmark data, the sensor also captures the following low-level VoIP metrics to diagnose network bottlenecks and capacity issues. As shown below, Exoprise supports monitoring several Office 365 apps through agents. Here I am listing some of the prominent ones requested by our customers. Our unique crowd-sourced analytics expedite root cause analysis by comparing your network infrastructure performance data to the res


Please see Known issues with Office and Windows 10, which covers issues specific to that operating system. Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows P


Outlook lets you block a sender or a domain in just a few clicks. This is a great way to protect your inbox from spammers and cyberbullies. I'm sure it's just a setting that I have messed up in the process of trying to regain access from being blocked and needing to implement the 2FA. This can be a direct issue with Outlook’s service or your Profile that could have been corrupted, attacked by malware, or malfunctioned due to a plugin. To get help and troubleshoot other Microsoft products and services, enter your problem her


You may encounter issues when using any application, and Office 365 is no exception. Not all issues are caused by bugs left unpatched by the software vendor or by third-party applications like the recent Crowdstrike incident that caused a global O365 outage. Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible. Exoprise offers built-in advanced reports to track sensor health and service license agreements for Microsoft Teams, Outlook, OneDrive, and more. When you install our synthetics, head over to the "Availability" section, it’s that simpl


Once a connection is established to Microsoft licensing servers, the license is renewed. The "Unlicensed Product" error usually indicates an inactive or unlinked subscription. Confirm your subscription status and sign in with the correct Microsoft account. Run the Activation Troubleshooter, accessible online or via your app settings. Verify your device is connected to the internet and your payment details are current for renewal. Remove and re-add your Office account within the app for reconnectio


NAKIVO Backup & Replication is a universal data protection solution that can protect not only Office 365 but also virtual, physical, and cloud environments. Download the software and configure data backup in your environment. If multiple versions of Office 365 troubleshooting Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 agai


From a learning perspective, it's probably a better use of my time to read books than to read online content. Read More About It is a public service announcement[1] campaign created as a joint venture between CBS and the Library of Congress that ran from 1980 to 1999 on CBS. The spiel in each PSA talks about learning more about what happened in the program, the books the Library of Congress suggests, and that they can be found in their local library or bookstore. It ended with either the celebrity of the program or an announcer saying, "Visit them. They'll be happy to help you Read More About It." If you know how to read, then reading books is relatively easy. If you want practical ideas for creating more good habits (like reading!), check out my book Atomic Habits, which will show you how small changes in habits can lead to remarkable result


Undoubtedly, including synthetics as part of your monitoring strategy is supercritical. However, that’s just one side of the monitoring spectrum for your team to be efficient. Sometimes, employees save their passwords on their laptops or desktops and then copy-paste the data into sign-in field


If you can’t find the solution to your issue or need more help, please contact us so we can get you up and running. Use Office 365 troubleshooting the Microsoft 365 network connectivity test to measure connectivity between your device and the internet, and from there to Microsoft’s network. You can correlate this info with our Office 365 usage and synthetics report